Need help with a product, order, or technical question? Our Customer Service Team is here to help.
Best Way to Reach Us
For the fastest response, please reach out by email or the contact form below. Providing the details of your question up front helps our team review and respond with the right information. Most inquiries are answered within 1–2 business days.
During periods of high call volume, email may be the quickest option for non-urgent questions.
Phone Support
Customer Service is available by phone at 770-449-4687.
Monday–Friday
8:30 a.m.–4:00 p.m. Eastern Time
If you are unable to reach us by phone, please submit the contact form below. This allows our team to review your request and follow up directly.
Help Us Help You Faster
When contacting us, include any relevant information you have, such as:
- Product or model
- Serial number
- Order number
- A clear description of the issue
The more information you provide, the faster we can get you pointed in the right direction.
We appreciate your business and your patience during periods of higher-than-normal service volume.